AI Answering Service

AI Answering Service for Property Managers

Tenants call about leaks at 2 a.m., prospective renters call during your busiest hour, and your team is buried in voicemail by morning. Via6 answers every call, logs maintenance requests with the details, and escalates true emergencies right away.

Illustration of an AI answering service taking calls for property managers

Calls It Handles

Maintenance requests: unit, issue, access instructions, photos requested by text
After-hours emergencies: floods, no heat, lockouts, fire alarms
Rental enquiries and showing bookings
Rent and payment questions routed to the right person
Noise and neighbour complaints logged with time and unit

How It Works

Triage every call

The agent sorts each call as an emergency, routine maintenance, a leasing lead or general. Each type follows the rules you set.

Escalates emergencies

Floods, no heat and safety issues go straight to your on-call contact by text and call. Routine requests are logged for the morning.

Captures leasing leads

Prospective tenants get answers about availability and can book a showing, instead of hitting voicemail.

See real estate automation

Frequently Asked Questions

Can it handle multiple buildings?

Yes. Callers are asked for their address or unit, and requests are tagged by property.

Can it work with our maintenance software?

Often, yes. We scope integrations on the free call. Otherwise, requests arrive by email or text in a consistent format.

How much does it cost?

One flat monthly price with unlimited calls. No per-minute billing, no contract, cancel anytime. We confirm your exact price on a free 30-minute call.

Where is call data stored?

You can choose Canadian hosting for your agent. Transcripts and call history stay in your dashboard.

Stop Losing Calls to Voicemail

30 minutes. We listen to how your calls come in, show you what the agent would say, and tell you what it costs before you commit to anything.

Book Free AI Audit