AI Answering Service

AI Answering Service for Law Firms

People call a lawyer at the worst moment of their week — often at night or on a weekend. If nobody answers, they call the next firm. Via6 answers every intake call, collects the details you need to run a conflict check, and books a consultation.

Illustration of an AI answering service taking calls for law firms

Calls It Handles

New client intake for family, real estate, immigration, employment and personal injury matters
Consultation booking and rescheduling
Existing clients asking for a call back
After-hours and weekend calls
Screening out calls outside your practice areas

How It Works

Structured intake

The agent asks your intake questions: matter type, opposing parties for the conflict check, key dates, and how the caller found you.

Books or routes

Qualified matters get a consultation slot. Everything else gets a polite referral message, so your lawyers only see the calls that fit.

Nothing is lost

Every call is transcribed and summarized in your dashboard, ready for your file-opening process.

See all law firm automation

Frequently Asked Questions

Does it give legal advice?

No. It gathers facts and books consultations. It tells callers that a lawyer will review their matter.

Can it follow our intake script?

Yes. We build the question flow with you and adjust it after the first week based on real calls.

How much does it cost?

One flat monthly price with unlimited calls. No per-minute billing, no contract, cancel anytime. We confirm your exact price on a free 30-minute call.

Where is call data stored?

You can choose Canadian hosting for your agent. Transcripts and call history stay in your dashboard.

Stop Losing Calls to Voicemail

30 minutes. We listen to how your calls come in, show you what the agent would say, and tell you what it costs before you commit to anything.

Book Free AI Audit