AI Answering Service

AI Answering Service for Dental Offices

Your front desk is checking in patients, processing insurance and answering the phone at the same time. Calls that go to voicemail are often new patients who book somewhere else. Via6 picks up when your team can't — during lunch, after hours and when every line is busy.

Illustration of an AI answering service taking calls for dental offices

Calls It Handles

New patient enquiries and first-visit bookings
Reschedules and cancellations
After-hours dental emergencies
Questions about hours, location, parking and insurance accepted
Recall and hygiene appointment requests

How It Works

Answers overflow and after-hours calls

Forward calls when the desk is busy or the office is closed. The agent answers in your clinic's name and follows the script you approve.

Captures what your team needs

Patient name, phone, reason for the visit and preferred times — sent to your team or booked directly, depending on your setup.

Escalates emergencies

Urgent calls, like pain or swelling, go to the on-call dentist or the instructions you choose. The agent never gives clinical advice.

See all dental automation

Frequently Asked Questions

Does it give medical or dental advice?

No. It books, takes messages and follows your escalation rules. Clinical questions go to your team.

Does it replace my receptionist?

No — it covers the calls your receptionist can't get to, so they can focus on the patients in front of them.

How much does it cost?

One flat monthly price with unlimited calls. No per-minute billing, no contract, cancel anytime. We confirm your exact price on a free 30-minute call.

Where is call data stored?

You can choose Canadian hosting for your agent. Transcripts and call history stay in your dashboard.

Stop Losing Calls to Voicemail

30 minutes. We listen to how your calls come in, show you what the agent would say, and tell you what it costs before you commit to anything.

Book Free AI Audit