AI Answering Service

AI Answering Service for Contractors

You're on a roof, under a sink or driving between jobs when the phone rings. The caller doesn't leave a voicemail — they call the next contractor on Google. Via6 answers every call in a natural voice, 24/7, and turns it into a booked job or an urgent text to your on-call tech.

Illustration of an AI answering service taking calls for contractors

Calls It Handles

No-heat and no-cooling emergencies at night and on weekends
Burst pipes, leaks and backed-up drains
Quote and estimate requests
Existing customers asking when the tech will arrive
Seasonal furnace and A/C tune-up bookings

How It Works

Answers on the first ring

The agent greets callers with your company name, asks what's wrong, and collects name, address, phone and the details your techs need.

Sorts urgent from routine

Emergencies are sent straight to your on-call tech by text with the full details. Routine work is booked into an open slot or logged for a call back.

You see everything

Every call is transcribed in your dashboard, so nothing depends on someone remembering to write it down.

See all HVAC automation

Frequently Asked Questions

Will callers know it's AI?

It sounds like a trained dispatcher, not a phone tree. If a caller asks, it says it's an AI assistant — and it takes a detailed message for your team.

Can it handle after-hours emergencies only?

Yes. Many contractors forward calls only after hours or when the line is busy, and answer themselves during the day.

How much does it cost?

One flat monthly price with unlimited calls. No per-minute billing, no contract, cancel anytime. We confirm your exact price on a free 30-minute call.

Where is call data stored?

You can choose Canadian hosting for your agent. Transcripts and call history stay in your dashboard.

Stop Losing Calls to Voicemail

30 minutes. We listen to how your calls come in, show you what the agent would say, and tell you what it costs before you commit to anything.

Book Free AI Audit